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Bug: App crashing after a few minutes of use #16146

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koter428 opened this issue Sep 6, 2024 · 2 comments
Open

Bug: App crashing after a few minutes of use #16146

koter428 opened this issue Sep 6, 2024 · 2 comments
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crash Bug reports involving a crash needs - additional info Needs more information from the reporter

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@koter428
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koter428 commented Sep 6, 2024

Description

while I am using it daily the program closes by itself after 5 minutes or when I am doing some processes or tasks, and while the program is processing the deletion, edit or create a new file or document, or I am tagging files as pdf or word it closes automatically by itself and it happens to me many times, without exaggeration it closes like 15 times and without being able to undo or do something to avoid its automatic closing.

Steps To Reproduce

123

Requirements

I hope that the error that the program closes by itself will be solved, just that.

Files Version

3.7.0.0

Windows Version

10.0.22631.3880

Log File

debug.log

@koter428 koter428 added the bug label Sep 6, 2024
@yaira2 yaira2 removed the bug label Oct 7, 2024
@yaira2
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yaira2 commented Apr 8, 2025

Is this still an issue in the preview version? https://files.community/download/preview

@yaira2 yaira2 added needs - additional info Needs more information from the reporter crash Bug reports involving a crash labels Apr 8, 2025
@yaira2 yaira2 changed the title closes by itself Bug: App crashing after a few minutes of use Apr 8, 2025
@Josh65-2201
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@koter428 Can you answer the above question

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Labels
crash Bug reports involving a crash needs - additional info Needs more information from the reporter
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